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Our Terms, Your Rights, and How We Operate

sweepslots operates under terms shaped by state law in the United States — access and eligibility depend on where you are and what local law permits.

US State-Dependent AccessAccount Terms ApplyPrivacy Policy IncludedPayPal & Venmo ConditionsContact Rights Covered
sweepslots Our Terms, Your Rights, and How We Operate
DATA AND ACCOUNT SECURITY

How We Handle Your Data and Keep Your Account Secure

We collect what we need to run your account — name, email, state of residence, and payment-method confirmation. We do not sell your personal data to third parties. Cookies on this site track session behavior to keep your login active and remember your payment preferences, including your linked PayPal or Venmo method. You can adjust cookie settings from your browser at any time. Account security uses encrypted storage and requires identity verification before any withdrawal is processed — that means a government-issued ID check tied to your registered name and state.

Data Retention We retain account data for as long as your account is active and for the period required by applicable state law after closure. You may request deletion where local law allows.
Cookie Policy Session cookies keep your account active across pages. Analytics cookies help us understand which sections you use most. You control both through your browser settings.
Account Security Your account is protected with encrypted login, OTP verification on new devices, and a manual review step before large withdrawal requests clear through PayPal or Play+.
Data Requests To request a copy of your data, correct inaccurate information, or ask us to delete an account, submit a written request via the email address in your account settings.
LEGAL CONTACT PATHS

How to Reach Us About Policy or Account Issues

If you have a question about these terms, need to request a data change, or want to dispute an account decision, we have three direct paths. Each one connects you to a real review — not a redirect to a FAQ page. For time-sensitive account issues, live chat moves fastest.

Team online

Live Chat

Open the chat widget from any page inside your account. A support agent reviews policy and account questions in the order received during available hours.

Email Support

Send detailed legal or data requests to our support address listed in your account settings. Email is the right path for written records and formal data requests.

Account Help Center

Your account dashboard includes a Help section where you can submit a ticket, track its status, and attach documents needed for identity or payment verification.

Common Questions About Our Terms and Your Rights

These are the questions we hear most often from people reviewing the legal section — answered straight, no legal-ese.

Availability depends entirely on state law. We do not operate in states where local law prohibits this activity. Check your state's current rules before opening an account.

Your account may be suspended and funds returned to your original payment method — PayPal, Venmo, or Play+ — subject to verification. State law compliance is your responsibility as the account holder.

Yes. Submit a written request through the email address listed in your account settings. We respond within the timeframe required by applicable law in your state.

Contact us through the live chat or email support path. We will close the account and initiate a data deletion request, retaining only what state law requires us to keep post-closure.

Our terms apply to the account side. PayPal and Venmo disputes also fall under each platform's own policies. Unauthorized chargebacks are treated as a violation of these terms.

Updated terms are posted with a timestamp on this page. Continuing to use your account after a change is posted means you accept the revised version. You can request prior versions through support.
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Legal

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access may be available only in states where local law permits.