Reference

How sweepslots Handles Your Personal Information

This Privacy Policy tells you exactly what data sweepslots collects when you create an account, make a deposit via PayPal, Venmo, or Play+, and browse the lobby — and how we keep that data secure.

Account data protectedPayPal, Venmo, Play+ coveredUS state law compliantYour rights, clearly statedContact us anytime
sweepslots How sweepslots Handles Your Personal Information
PRIVACY CONTACT

Reach Our Privacy Team Directly

Questions about your data don't need to go through general account help. We have a dedicated privacy contact path so your request gets to the right person without delay. Whether you're in Columbus, Denver, or anywhere else in an eligible state, the same channels apply — and we aim to respond to data requests within the timeframe your state's law requires.

Team online

Email Privacy Team

Send data access, correction, or deletion requests to our privacy email address listed in your account settings under 'Privacy & Data'.

Live Chat Support

Reach account support through the live chat widget in the lobby. For privacy-specific questions, ask the agent to escalate to the data team.

Account Settings Portal

Log in, go to Settings, and select 'Privacy & Data' to review what information we hold on your account and update your communication preferences.

DATA HANDLING STANDARDS

How We Protect and Manage Your Account Data

Our data practices are built around four areas: how we secure your information in transit and at rest, how we use cookies, how long we keep records, and how you can act on your rights. Each area has a concrete process — not just a policy statement.

Encryption in Transit and at Rest All data moving between your device and our servers is encrypted via SSL. Stored account data, including identity documents uploaded during verification, is encrypted at rest.
Cookie Controls You Own We use session cookies for login persistence and analytics cookies to understand lobby traffic. You can block non-essential cookies from your browser settings without losing account access.
Retention Schedule Active account data is kept while your account is open. After closure, we retain records only as long as state law or financial regulations require, then delete or anonymize them.
Your Rights Under State Law Depending on your state, you may have rights to access, correct, delete, or port your data. Submit a request through the Privacy & Data section in your account settings.

Common Questions About Your Privacy at sweepslots

These are the questions we hear most often about how your data is handled. Each answer reflects the actual process we follow — not a general statement.

We collect your name, email, date of birth, and identity documents for verification. If you deposit via PayPal or Venmo, we log the transaction reference — not your full credentials.

No. We do not sell your personal information. Data is shared only with payment processors like Play+ and PayPal, identity-verification partners, and state compliance bodies where required by law.

Log into your account, go to Settings, and open the 'Privacy & Data' tab. From there you can view stored information and submit a formal data access request to our privacy team.

Yes, where state law permits. Submit a deletion request via the 'Privacy & Data' section in your account settings or email our privacy team directly. We process requests within the legally required timeframe.

We use session cookies to keep you logged in and analytics cookies to track lobby performance. You can disable non-essential cookies in your browser settings without affecting your account access.

After account closure, we retain records only as long as applicable state law or financial regulation requires. Once that period ends, your data is deleted or anonymized.
Reference

Privacy Policy

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access may be available only in states where local law permits.